Zapier and Make are both no-code app-to-app automation platforms. Zapier is known for the largest app directory and the simplest linear automation model, easiest to start with. Make is known for a visual scenario builder with more powerful branching and looping, often cheaper for complex workflows. Neither is objectively "better." The right pick depends on what you're optimizing for.
Choose Zapier if you want the widest app coverage and the simplest possible setup. Choose Make if you are building more complex, multi-branch automations and want a visual canvas.